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Shipping & Returns

What shipping methods do you offer?

We offer:. Standard Shipping (U.S.): Estimated 5–8 business days. Expedited Shipping (U.S.): Estimated 3–4 business days. International Shipping: Available to 151 countries. During checkout, you’ll see the final shipping cost and estimated delivery t

Do you offer international shipping?

Yes! In addition to all 50 U.S. states, we ship to 151 countries worldwide. If your country isn’t listed, we’d love to keep you in the loop—sign up for our newsletter and follow us on social media to find out when new destinations and product launche

Where do you ship?

North America. 🇺🇸 United States, 🇨🇦 Canada, 🇧🇲 Bermuda. Central America & the Caribbean. 🇦🇮 Anguilla, 🇦🇼 Aruba, 🇧🇸 Bahamas, 🇧🇧 Barbados, 🇧🇿 Belize, 🇰🇾 Cayman Islands, 🇨🇷 Costa Rica, 🇩🇴 Dominican Republic, 🇸🇻 El Salvador, 🇬🇩

How long does shipping take?

Standard domestic flat rate shipping takes 5 to 8 business days; we also offer expedited, 2nd day shipping. International shipping takes between 5 to 10 business days, depending on your location. In some regions, we also offer expedited shipping...

Will I have to pay customs or duties on my international order?

We ship all international orders Delivered Duty Paid (DDP), so any applicable customs duties and taxes are covered upfront—no unexpected fees at delivery. Please note:. Customs clearance times can vary and are beyond our control. Once a package is ma

What if my order arrives damaged?

We want your order to arrive in perfect condition. If something isn’t right:. Email us at [email protected] within 10 days of delivery. Include photos of the damage so we can assess the issue. We’ll review each case and work with you on the best res

My order is marked as delivered, but I haven't received it

Sometimes carriers mark a package as “delivered” prematurely, or they might deliver to a nearby address. Wait 3 full business days to see if it arrives. Meanwhile:. Check around your delivery area or with neighbors. Verify the shipping address in you

I think my package is lost in transit—what do I do?

We understand how frustrating it can be when a package goes missing. Here’s what to do if your tracking shows “delivered,” but you haven’t received it after 3 full business days:. Step 1: Check with Your Carrier. Carriers sometimes mark items as deli

What is your return policy?

Because of the nature of our product, we’re unable to accept returns. However, your satisfaction matters to us. If you have any issues with your order, please contact our support team within 10 days of delivery, and we’ll do our best to help. We’re a